A Review Of SD Bullion Gold & Silver Company

SD Bullion is a renowned provider of precious metal investment products that has been in operation since 2023. This comprehensive review will explore the various services and products SD Bullion offers, examine the company’s performance when graded on trustworthiness by SiteJabber and Trustpilot, as well as its Better Business Bureau rating.

We will discuss customer reviews, the buying and selling process, security and storage options, pricing terms, shipping policies, and insurance coverage. After examining these factors, we can better evaluate if SD Bullion is a suitable investment for your portfolio. You can also checkout our Legacy Precious Metals review and article on American Hartford Gold.

Short Summary

• SD Bullion is a Michigan-based precious metals dealer offering quality products at competitive prices with exceptional customer service.
• Customers can purchase items from their website and have access to secure payment gateways, SSL encryption, and insured storage solutions.
• SD Bullion has received high customer satisfaction ratings, praised for its professionalism and customer service.

What is SD Bullion?

SD Bullion is a Michigan-based precious metals dealer founded by Tyler Wall in 2012. It is committed to providing quality precious metals at competitive prices and has been recognized twice by Inc. Magazine as one of the 500 Fastest Growing Companies.

The founder of SD Bullion, Tyler Wall, has been involved in the precious metals industry since 2010 and has a passion for helping others purchase and store gold, silver, and other precious metals. He established SD Bullion with the goal of creating a secure platform for customers to easily buy and sell precious metals.

With a team of experts and decades of industry experience, SD Bullion is committed to providing an excellent experience and customer service to each valued customer.

Products & Services Offered by SD Bullion

SD Bullion offers a comprehensive range of gold (including Gold IRAs), silver, platinum, and palladium coins and bars for investment purposes. Their product selection includes coins from some of the most popular mints in the world, as well as a wide range of bars from reputable refiners. SD Bullion also offers accessories, such as airtight cases and coin magnifiers, to protect your precious metals.

The bullion team at SD Bullion is dedicated to providing the best investment advice and guidance to their valued customers. Aside from buying and selling precious metals, SD Bullion also provides storage solutions for their clients. They offer both standard and premium services, so clients can choose the storage option that fits their needs.

SD Bullion is also part of the Silver Doctors Network, which provides customers with access to the latest news and insights from the precious metals industry. Through this network, customers can keep up to date with the recent metal demands and make informed investment decisions.

How Does SD Bullion Work?

To establish an account on SD Bullion’s website and begin a business relationship with the bullion dealer, customers may navigate to the website and select the “Sign In” button. Then, they may click on “Create Account” and fill in the necessary details.

After establishing an account, customers may then browse the catalog and select the product they wish to purchase. Shipping options and associated costs for domestic orders over $199 are free via FedEx, USPS, or UPS. For orders below $199, a flat fee of $7.77 is applicable.

International orders are subject to shipping costs that may include applicable duties and taxes payable upon delivery. Customers may monitor their orders from SD Bullion by utilizing the tracking number provided by the shipping carrier (UPS, USPS, or FedEx).

Prices & Shipping

SD Bullion’s pricing policy is comparable to that of its competitors, with no additional fees or commissions. The company provides some of the lowest prices on the market for silver, gold, and other precious metals, offering a variety of payment methods and a great selection of products.

SD Bullion’s return policy accepts returns, although refunds are not guaranteed and are not encouraged. Requests for returns must be made within three business days of delivery and will be assessed on a case-by-case basis. If the return is accepted, the item must be returned in its original packaging and condition, and the customer is responsible for the cost of shipping. Additionally, a stocking fee may be applied depending on the method.

When it comes to shipping, SD Bullion ships its products using USPS, FedEx, and UPS. Orders are usually shipped within two business days of payment being received, but this may depend on the payment method used. Tracking numbers are provided with all orders, allowing customers to track their packages in real-time. Customers can expect a slight wait time as orders may take up to two days to process before being shipped, depending on the payment method used.

All orders are shipped at market prices, ensuring customers are getting the very competitive prices available on the market.

Buying & Selling Process

The procedure for acquiring products from SD Bullion involves purchasing palladium, platinum, silver, or gold from their website. Payment must be fully processed before the order is confirmed. When purchasing silver, customers should be aware of the applicable market loss or gain depending on the recent market shift.

If you wish to sell gold, silver, platinum or palladium to SD Bullion, you must contact their support team and follow their instructions. SD Bullion’s buyback costs are not publicly available, however, you may contact their support team to inquire about them.

If you wish to alter your order after it has been confirmed, unfortunately this is not possible as no changes can be made to the order once it has been confirmed. If you would like to cancel your order, please get in touch with the SD Bullion support team. They are available for queries during regular business hours. Please be aware that cancellation fees may apply.

Security & Storage

SD Bullion employs a secure payment gateway and SSL-encryption certified by DigiCert to ensure the safety of customers’ funds. We insure all outgoing orders for their full value. Tracking information is provided for all orders.

SD Bullion offers direct storage options for platinum, silver, and gold, with new clients receiving 3 months of free storage and deposits covered by insurance. The additional cost of storage for new clients after the initial three-month period is $9.99. All deposits made are provided with insurance coverage equivalent to the melt value of the products.

Failure to sign for the package will render the insurance void. Clients may establish a repository storage account with SD Bullion by contacting its customer support desk during operational hours.

Client Reviews & Ratings

SD Bullion has achieved a general customer satisfaction rating of 4.9 out of 5, with clients commending the company for its professionalism and expeditious ordering process. Customers have raised grievances about the delays in shipping and confusion regarding order cancellation fees.

SD Bullion currently holds an A+ rating on the Better Business Bureau (BBB), with a TrustScore of 4.3 out of 5 on Trustpilot, and a score of 4 out of 5 on SiteJabber. The customer base of SD Bullion is highly satisfied, with many customers vouching for the company’s accounting team and customer service representatives.

The checkout screen is easy to understand and the customer service department is always available for any queries and issues.

Summary

In conclusion, SD Bullion is a reputable and reliable precious metals company that is well equipped to provide quality customer service and competitive prices. With an A+ rating on the BBB and positive reviews across the web, it’s clear that customers have had a positive experience dealing with SD Bullion. The website is secure, backed by SSL encryption and DigiCert subscription, with insured storage solutions available should you choose to store any amounts of gold, silver and platinum in their vaults.

With no additional fees or commissions, SD Bullion strives to offer customers the best market prices at all times. Furthermore, if you’re worried about safety and security, tracking numbers are provided for all shipped packages so you can be assured of receiving your products on time.

Overall, taking into consideration the extensive catalog of coins and bars, the reasonable prices, the secure payment gateways, and stellar customer service SD Bullion provides, it’s safe to say it’s a good investment for those looking to get started with precious metals.

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